Certificate IV Course Options
Ultimate
Guided
solo
Frequently Asked Questions
What Units Are Included In This Skill Set?
TAEDEL311 - Provide Work Skill Instruction
This unit describes the skills and knowledge required to conduct individual and small group work skill instruction using existing support materials and demonstration of work skills as a training strategy; and assesses the success of training and one’s own training performance.
It focuses on the training being driven by the work process and context.
The unit applies to a person working under supervision as a work skill instructor in a wide range of settings not restricted to training organisations.
1. Organise Instruction and Demonstration:
- Gather information about learner characteristics and learning needs.
- Confirm a safe learning environment.
- Prepare simple session plan for work skill instruction and demonstration objectives.
- Access and review support materials for their suitability and relevance.
- Organise access to physical support material required for instruction and demonstration.
- Notify learners of planned work skill instruction.
2. Conduct Instruction and Demonstration:
- Interact with learners to establish a safe and comfortable learning environment.
- Brief learners on work health and safety (WHS) procedures and requirements prior to, and during, training.
- Follow plan for work skill instruction and cover all learning objectives.
- Use facilitation techniques to structure, pace and enhance learning, and explain and demonstrate work skills.
- Apply coaching techniques to assist learning.
- Use communication techniques to provide information, engage and instruct learners and demonstrate work skills.
- Monitor professional relationship with learner, and adjust to suit learner needs.
- Provide opportunities for learners to practise the work skill.
3. Check Training Performance:
- Use observation and questioning to check learner acquisition and use of new skills and knowledge.
- Provide feedback on learner performance to support learning.
- Monitor learner progress and outcomes in consultation with the learner.
4. Review Training Performance:
- Gather feedback from learners on work skill instruction according to organisational procedures.
- Reflect on own practice in providing instruction and demonstration, and identify strategies for improvement.
- Maintain, store and secure learner records, according to organisational and legal requirements.
TAEPDD401 - Work Effectively In The VET Sector
This unit describes the skills and knowledge required to operate within the vocational education and training (VET) sector regulatory and operational context relevant to the job role of an entry-level VET teacher, trainer and assessor.
The unit applies to VET teachers, trainers and assessors who use a range of general competencies and knowledge to work effectively within the VET sector and typically within a Registered Training Organisation (RTO).
1. Interpret VET Policy Context:
- Access and interpret the regulatory standards for RTOs and associated VET regulator guidance to support RTO compliance.
- Access and interpret regulatory and compliance requirements relevant to the role of a VET teacher, trainer and assessor.
- Access and interpret the Australian Qualifications Framework (AQF) and how it applies to the delivery of vocational education and training.
- Identify, access and interpret information on VET policy and how it may impact roles and responsibilities of VET teachers, trainers and assessors.
2. Operate Within VET Delivery and Compliance Frameworks:
- Identify job roles and functions, including related work processes, within VET environments.
- Analyse organisational policies and procedures relevant to VET teachers, trainers and assessors that are applicable to a VET environment.
- Identify and access opportunities to increase knowledge of VET comp.
3. Work Effectively With Vocational Learners:
- Identify the range of learner cohorts undertaking training within the VET sector, including the needs and expectations of each.
- Interpret common processes used to identify and address individual learner needs.
- Identify organisational, legislative and regulatory requirements associated with working with vocational learners.
- Identify best practice principles related to learner diversity and inclusivity.
- Interpret processes used to seek and act on feedback from vocational learners to improve the quality of training and assessment in a VET environment.
4. Plan To Improve Own Professional Practice:
- Evaluate own vocational competency and industry currency in relation to meeting regulatory and other standards when working as a VET teacher, trainer and assessor.
- Identify digital technology requirements relevant to the role of VET teachers, trainers and assessors.
- Identify sources of feedback from industry, colleagues and learners to improve professional practice.
- Identify opportunities to improve skills and knowledge to enhance professional practice.
- Develop a plan to build and maintain vocational competency, industry currency, and skills and knowledge required for delivering vocational training, including digital skills.
How Long Will This Course Take?
The enrolment period for this course is 3 months, which is ample time for the average student who can only study part-time and outside normal working hours, to complete all of the work and assessments in this course. It just requires regular study hours and reaching out for help if and when you need it.
Can This Course Be Counted Towards The Full Cert IV?
Yes! If you choose to do the full Certificate IV in Training and Assessment (TAE40122) at some point in the future, the units in this course are a direct credit transfer across so you wouldn't have to repeat them. AND we reduce the cost of your Cert IV course cost for every unit we can tick off via a credit transfer. BONUS!
How Do I Access The Learning Material?
Once your enrolment is finalised, you are set up with a login to your Learner Portal. An email with everything you need to know to get started is sent, and inside the Learner Portal is a video introduction that will show you how to navigate it.
Inside the learner portal, you'll find all of your units listed in a logical order, with all lessons in PDFs and videos, broken down into smaller chunks with comprehensive assessment guides to make it as easy as possible to know what you need to do to complete them right the first time. As you complete each item, they are marked as complete, so you can easily see where you're up to when you next log in.
What Is Involved In The Enrolment Interview?
You’ll be sent to a booking page just after making your deposit payment to book your enrolment interview. A confirmation email will then be sent to you with the details of everything you need to prepare for that interview.
The interview can be booked on the same day, but there is a minimum of a 4-hour gap from applying to being able to do the enrolment interview. This is so you have time to get prepared.
HEADS UP: You will need your USI (Student Identifier) before you get to your interview.
Your interview is done via Google Meet or phone (if preferred). This means that you can ask additional questions before enrolling and clarify anything you’re unsure of. We also get to make sure you have chosen the right course pathway and support package for what you really need.
During the interview, we’ll conduct a "Suitability Assessment." This series of questions will help us determine whether you can meet the technical, practical, and skill requirements needed to confidently complete this course online.
The technical requirements include regular computer access, knowledge, and confidence in navigating email, logins, and websites. The practical questions ensure you have access to the human and physical resources you need to complete the assessments in your course.
We will ask additional questions about your goals, your online experience and comfort level in learning online, your learning ability, plus your availability to study. This is all to ensure you're in the right course and ready to succeed before enrolling formally. This gives you more confidence that you can absolutely get all the way to graduation.
If the course is found to be unsuitable for you, your deposit (including the $150 enrolment interview fee) will be fully refunded. However, the enrolment fee is not refunded if you don't show up for your enrolment interview or change your mind after the interview within the 30-day cooling-off period.
What Happens If This Course Is Determined As Not Suitable For Me?
If during your Enrolment Interview we discover this course is not suitable for you, we’ll offer other alternative solutions or refund all fees paid, including the $150 deposit.
Why Choose Fortress?
We know that right now you probably “need” to do this training and you’re looking for fast and easy so it’s relatively painless for you. We get it, so we’ve spent more time on our end making it as straightforward for you as possible, and finding ways to do our part more efficiently so we’re not the bottleneck!
- We have one of the fastest marking times in the industry – We know that when you start something like this, you want to get through it as fast as possible and marking times can significantly impact how fast you can do it. You’ll get your assessments back within 4 business days with us (except where the Solo Support Package, which is 4 – 8 business days max), and then the speed with which you get to graduation is mostly up to you.
- Our learning material is first-class in clarity and comprehensiveness, and is as close to what you’ll find in real life! We do this so you’re more confident and skilled when you start working as an actual trainer.
- Our support and responsiveness are why we have such a high completion rate. We’ll respond to your emails within 8 business hours, and if we miss your call, we’ll call you back within 4 business hours. Our trainers are also known for their compassion, wisdom and ability to get you all the way to graduation.
Don't believe what we say though, check out our reviews on Google and Trustpilot - See what others have said about learning with us!
What If I Need To Take a Break From Studying?
The flexibility of our online approach means that if you need to take a break from studying, we’ve got that covered too.
We offer the option to defer (pause) your studies. Whilst you are deferred, your enrolment is inactive, and we pause your enrolment duration. Then, when you are reactivated from deferment, you pick up exactly where you left off and carry on.
Here is what you need to know about deferring:
- You can defer a maximum of two times. The first deferment is free, and the second deferment has a $45 fee.
- Payment plans continue on deferment, and your payments must be up to date before we can defer you.
- You won’t have access to your trainer or learning platform while you’re status is “deferred”.
- If you have at least 6 weeks remaining in your enrolment, you can defer for up to 3 months. After that, you can defer for twice the amount of time remaining in your enrolment (for example, if you have 1 week left in your enrolment, you can defer for 2 weeks.)
The most important thing is to contact us if your enrolment isn’t going as you planned so that we can offer you the best support options as and when you need them.
Do You Have Flexible Payment Options?
We offer flexible payment options for every course.
You can pay in full and upfront, but you can also pay a deposit (which includes the $150 non-refundable enrolment interview fee), and choose a fortnightly or weekly payment plan. When you select "Enrol", you will see the various packages available for your course, and once you select the package you want, you will be presented with the various payment options.
If you want to go back and see another package and their payment plan options, just hit "back".
Why Is There a Non-Refundable Fee Included In The Deposit?
When you will pay your deposit it includes your $150 non-refundable enrolment interview fee. This covers the cost of the behind-the-scenes work and the time taken to prepare and run the interview itself because it is a cost to us. It's also not fair to others who could have booked an earlier time with us when people just don't show up.
We do the enrolment interview to make sure that the course is the right course for you and that you have all of the resources and the time you will need to complete it successfully (barring any unexpected events that could impact it) BEFORE you actually enrol. We have saved many students money, time and frustration by having this interview and discovering that it's unlikely they will complete it successfully for some reason. We are invested in your success from the start.
If the course isn't suitable for you for whatever reason, you will be refunded the whole amount of your deposit, including your $150 enrolment interview fee. If you simply don't show up, the $150 enrolment interview fee won't be refunded should you choose not to go ahead for other reasons.
If an emergency happens and you can’t let us know you won’t be able to make it, we’re generous when it matters most, so there are circumstances where this enrolment interview fee will also be refunded, but this is only on a case-by-case basis.
Can I Get a Refund If I Change My Mind?
Upon Application:
- If you are found not to be suitable for entry into any of our programs, we will refund all monies paid.
- If you choose not to continue with the enrolment interview or application, we will refund monies paid, excluding the $150 application fee.
After Enrolment:
- Fortress has a 30-day cooling-off period.
- This 30-day cooling-off period starts from the activation of your learner portal. For example, if your learner portal is activated on March 1st, the 30-day cooling-off period ends on March 31st
- If you choose to withdraw within the 30-day cooling-off period, you will receive a full refund of the fees paid (excluding the $150 application fee).
- If you choose to withdraw at any time after the 30-day cooling-off period ends, no refund is applicable, and the full balance of course fees will be due.
Please refer to our Refund Policy here for additional information.
There Are 4 Upgrade Options
The option that's best for you depends on multiple factors, so use the following flow chart to help you determine which option you should look at. If in doubt, our Course Advisors are experts at working this out with you.
Regardless of your choice you'll need to speak to them to book in for your upgrade course option.
You Graduating Is Our No.1 Goal!
This course can be challenging and many of you are doing it because you “have to”, we get it, so we have gone to great lengths to make the learning material as engaging as possible, we also monitor your progress and reach out if we see you’ve stalled so we can support you to keep going. We are there every step of the way!