FREQUENTLY ASKED QUESTIONS
What if my application isn’t successful?
If, for whatever reason, we find this course unsuitable for you, we’ll refund you any money you’ve paid, including the $150 application fee.
What if I change my mind and don’t want to continue the course?
- If you change your mind within the cooling off period (30 days from the date of enrolment), we will refund you all money paid, minus the $150 application fee.
- If you’ve been accepted but haven’t continued your enrolment within 14 days, we’ll refund you all the money paid, minus the $150 application fee. If this happens and you choose to keep going with your enrolment application, you’ll need to pay the application fee again.
What if I don’t show up to the enrolment interview?
We understand that life happens. However, if you’ve made an appointment for an interview and you don’t let us know you can’t make it, you’ll be charged another $150 application fee for another appointment. One of our values is “we do what we say we do”, and we expect the same from our students.
What if I don’t have a credit card to pay the deposit?
Please contact our Student Support Team to help you pay your deposit and to arrange your enrolment interview without a credit card. We can also arrange electronic bank transfers on request.
What if I want to apply for government funding?
Please don’t use the application link on the course detail pages if you plan to use government funding options. You can check out our funding options HERE, but if you plan to use funding, please contact our Student Support Team on 1300 141 994.