Certificate IV Course Options
Ultimate
Guided
solo
Frequently Asked Questions
What Units Are Included In This Skill Set?
TAEDES411 - Use Nationally Recognised Training Products To Meet Vocational Training Needs
1. Prepare To Use Nationally Recognised Training Products:
- Access and interpret industry and learner information to identify training needs.
- Research nationally recognised training products that would meet identified training needs.
2. Analyse Nationally Recognised Training Products:
- Read and interpret nationally recognised training products that may meet training needs.
- Select those training products that meet identified needs.
- Review and interpret information in available support material relating to selected training products.
- Access and interpret existing training and assessment strategy to determine the training context and assessment environment.
3. Apply and Evaluate Selected Nationally Recognised Training Products:
- Apply selected nationally recognised training products to own practice according to learner needs and regulatory requirements.
- Seek feedback relating to whether applied training products meet specified requirements and identified needs.
- Analyse collected feedback and identify required changes to product use.
(Source: https://training.gov.au/TrainingComponentFiles/TAE/TAEDES411_R1.pdf)
TAEASS412 - Assess Competence
1. Plan and Prepare to Conduct Assessment
- Access registered training organisation (RTO) assessment system and legislative and regulatory requirements and confirm assessment policies and procedures relevant to own job role.
- Access training and assessment strategy and delivery plan and identify purpose, target group, requirements and resources for assessment.
- Access and analyse unit/s of competency and assessment tool, and check that tool maps to unit/s and assessment requirements and complies with the principles of assessment and rules of evidence.
- Identify actions required to be undertaken by candidate and assessor in preparation for assessment.
- Identify and obtain resources required to meet assessment conditions according to organisational procedures.
2. Customise Assessment Process
- Identify where recognition of prior learning (RPL) and/or reasonable adjustment is required and can be appropriately applied to the assessment process without compromising the assessment’s integrity.
- Review foundation skill requirements of the unit of competency and foundation skill levels of candidates.
- Seek specialist advice and support where foundation skill support is required before assessment.
- Review information about candidates’ industry and/or work roles and identify any contextualisation required of the assessment process.
- Determine and apply suitable methods to achieve the required contextualisation.
- Record any modifications to the assessment process according to organisational procedures.
3. Prepare Candidates
- Explain to candidates the assessment process, performance standards, and any customisation made to the assessment process, according to organisational procedures.
- Confirm that candidates understand and agree to the assessment process and are aware of their right to appeal.
- Confirm with candidates that they are ready for assessment.
- Schedule assessment activities according to organisational procedures.
4. Collect Evidence
- Organise, contextualise and confirm assessment activities and candidate support according to assessment tool instructions.
- Use agreed assessment methods and instruments to gather, organise and document evidence in a format suitable for determining competence and according to principles of assessment and rules of evidence.
- Identify, monitor, and address within the scope of own role work health and safety (WHS) hazards and risks during evidence collection.
- Monitor and adjust reasonable adjustments as required to accommodate candidate needs while maintaining rigour of the assessment process.
- Record judgement of satisfactory or not satisfactory performance on all instruments, together with reasons for that judgement.
- Provide candidates with feedback on performance, support and opportunities to re-submit assessments according to organisational procedures.
5. Make Assessment Judgement
- Review collected evidence and confirm that rules of evidence and principles of assessment have been met.
- Ensure that required assessment activities have been completed according to VET regulatory requirements and the assessment guidance and are assessed as satisfactory before making a judgement of competence.
- Seek moderation to assist in making the final judgement where required and according to organisational requirements.
- Make assessment judgement based on evidence of individual candidate’s demonstrated competence against evidence requirements.
- Record judgement of competence, details of how the judgement was made, and any modifications or adjustments made to the assessment process.
- Provide feedback to the candidate on performance and assessment judgement according to organisational procedures.
- Implement and document required follow-up for those candidates deemed not yet competent.
- Complete and submit assessment records and results according to organisational procedures.
6. Review Assessment Practice
- Seek feedback relevant to your own assessment practice and according to organisational procedures.
- Analyse assessment and own assessment practice and feedback and identify opportunities for improvements.
(Source: https://training.gov.au/TrainingComponentFiles/TAE/TAEASS412_R1.pdf)
TAEASS413 - Participate In Assessment Validation
1. Prepare for Validation Activities
- Confirm the purpose, context and scope of planned assessment validation.
- Confirm the role and responsibilities of self and others in the validation activities.
- Access and review required assessment system policies and procedures and legislative and regulatory requirements relevant to own job role.
- Confirm receipt of documents to be used in the validation process, reporting procedures, and records.
- Review units of competency to identify evidence requirements.
- Access and review samples of evidence collected and assessment judgements made.
2. Participate in Assessment Validation
- Actively participate in validation sessions and activities using agreed communication methods and modes.
- Apply principles of assessment and rules of evidence to assessment tools.
- Discuss validation outcomes and recommendations to support improvements in the quality of assessment processes and judgements.
- Report on validation outcomes and recommendations for improvement.
3. Contribute to Validation Outcomes
- Discuss, agree and record recommendations to improve assessment practice according to organisational procedures.
- Seek feedback from other participants on own participation in assessment validation activities.
- Analyse feedback and own practice and identify opportunities for improvements.
(Source: https://training.gov.au/TrainingComponentFiles/TAE/TAEASS413_R1.pdf)
What Are The Assessment Requirements?
Here is what you need to know about the assessments for this skill set:
For all 3 package options: The validation assessment workshop is included, allowing you to complete the TAEASS413 unit. It runs once a month on a Tuesday from 9am - 4pm in an online Zoom classroom.
NOTE: You will need to have completed all of the learning and preparation modules in your learner portal before you can attend the workshop. You will still need to complete the knowledge questions assessment and submit the evidence and documentation once you have completed the workshops in order to finalise the unit.
How Long Will This Course Take?
The enrolment period for this course is 6 months. This is ample time for the average person to complete this course who can only study part time around their job and family. All it takes is scheduling regular study time each week and reaching out for help if and when you need it.
Can This Course Be Counted Towards The Full Cert IV?
Yes! If you choose to do the full Certificate IV in Training and Assessment (TAE40122) at some point in the future, the units in this course are a direct credit transfer across so you wouldn't have to repeat them. AND we reduce the cost of your Cert IV course cost for every unit we can tick off via a credit transfer. BONUS!
How Do I Access The Learning Material?
Once your enrolment is finalised, you are set up with a login to your Learner Portal. An email with everything you need to know to get started is sent, and inside the Learner Portal is a video introduction that will show you how to navigate it.
Inside the learner portal, you'll find all of your units listed in a logical order, with all lessons in PDFs and videos, broken down into smaller chunks with comprehensive assessment guides to make it as easy as possible to know what you need to do to complete them right the first time. As you complete each item, they are marked as complete, so you can easily see where you're up to when you next log in.
What Is Involved In The Enrolment Interview?
You’ll be sent to a booking page just after making your deposit payment to book your enrolment interview. A confirmation email will then be sent to you with the details of everything you need to prepare for that interview.
The interview can be booked on the same day, but there is a minimum of a 4-hour gap from applying to being able to do the enrolment interview. This is so you have time to get prepared.
HEADS UP: You will need your USI (Student Identifier) before you get to your interview.
Your interview is done via Google Meet or phone (if preferred). This means that you can ask additional questions before enrolling and clarify anything you’re unsure of. We also get to make sure you have chosen the right course pathway and support package for what you really need.
During the interview, we’ll conduct a "Suitability Assessment." This series of questions will help us determine whether you can meet the technical, practical, and skill requirements needed to confidently complete this course online.
The technical requirements include regular computer access, knowledge, and confidence in navigating email, logins, and websites. The practical questions ensure you have access to the human and physical resources you need to complete the assessments in your course.
We will ask additional questions about your goals, your online experience and comfort level in learning online, your learning ability, plus your availability to study. This is all to ensure you're in the right course and ready to succeed before enrolling formally. This gives you more confidence that you can absolutely get all the way to graduation.
If the course is found to be unsuitable for you, your deposit (including the $150 enrolment interview fee) will be fully refunded. However, the enrolment fee is not refunded if you don't show up for your enrolment interview or change your mind after the interview within the 30-day cooling-off period.
What Happens If This Course Is Determined As Not Suitable For Me?
If during your Enrolment Interview we discover this course is not suitable for you, we’ll offer other alternative solutions or refund all fees paid, including the $150 deposit.
What If I Need To Take a Break From Studying?
The flexibility of our online approach means that if you need to take a break from studying, we’ve got that covered too.
We offer the option to defer (pause) your studies. Whilst you are deferred, your enrolment is inactive, and we pause your enrolment duration. Then, when you are reactivated from deferment, you pick up exactly where you left off and carry on.
Here is what you need to know about deferring:
- You can defer a maximum of two times. The first deferment is free, and the second deferment has a $45 fee.
- Payment plans continue on deferment, and your payments must be up to date before we can defer you.
- You won’t have access to your trainer or learning platform while you’re status is “deferred”.
- If you have at least 6 weeks remaining in your enrolment, you can defer for up to 3 months. After that, you can defer for twice the amount of time remaining in your enrolment (for example, if you have 1 week left in your enrolment, you can defer for 2 weeks.)
The most important thing is to contact us if your enrolment isn’t going as you planned so that we can offer you the best support options as and when you need them.
Why Choose Fortress?
We know that right now you probably “need” to do this training and you’re looking for fast and easy so it’s relatively painless for you. We get it, so we’ve spent more time on our end making it as straightforward for you as possible, and finding ways to do our part more efficiently so we’re not the bottleneck!
- We have one of the fastest marking times in the industry – We know that when you start something like this, you want to get through it as fast as possible and marking times can significantly impact how fast you can do it. You’ll get your assessments back within 4 business days with us (except where the Solo Support Package, which is 4 – 8 business days max), and then the speed with which you get to graduation is mostly up to you.
- Our learning material is first-class in clarity and comprehensiveness, and is as close to what you’ll find in real life! We do this so you’re more confident and skilled when you start working as an actual trainer.
- Our support and responsiveness are why we have such a high completion rate. We’ll respond to your emails within 8 business hours, and if we miss your call, we’ll call you back within 4 business hours. Our trainers are also known for their compassion, wisdom and ability to get you all the way to graduation.
Don't believe what we say though, check out our reviews on Google and Trustpilot - See what others have said about learning with us!
Do You Have Flexible Payment Options?
We offer flexible payment options for every course.
You can pay in full and upfront, but you can also pay a deposit (which includes the $150 non-refundable enrolment interview fee), and choose a fortnightly or weekly payment plan. When you select "Enrol", you will see the various packages available for your course, and once you select the package you want, you will be presented with the various payment options.
If you want to go back and see another package and their payment plan options, just hit "back".
Can I Get a Refund If I Change My Mind?
Upon Application:
- If you are found not to be suitable for entry into any of our programs, we will refund all monies paid.
- If you choose not to continue with the enrolment interview or application, we will refund monies paid, excluding the $150 application fee.
After Enrolment:
- Fortress has a 30-day cooling-off period.
- This 30-day cooling-off period starts from the activation of your learner portal. For example, if your learner portal is activated on March 1st, the 30-day cooling-off period ends on March 31st
- If you choose to withdraw within the 30-day cooling-off period, you will receive a full refund of the fees paid (excluding the $150 application fee).
- If you choose to withdraw at any time after the 30-day cooling-off period ends, no refund is applicable, and the full balance of course fees will be due.
Please refer to our Refund Policy here for additional information.
Why Is There a Non-Refundable Fee Included In The Deposit?
When you will pay your deposit it includes your $150 non-refundable enrolment interview fee. This covers the cost of the behind-the-scenes work and the time taken to prepare and run the interview itself because it is a cost to us. It's also not fair to others who could have booked an earlier time with us when people just don't show up.
We do the enrolment interview to make sure that the course is the right course for you and that you have all of the resources and the time you will need to complete it successfully (barring any unexpected events that could impact it) BEFORE you actually enrol. We have saved many students money, time and frustration by having this interview and discovering that it's unlikely they will complete it successfully for some reason. We are invested in your success from the start.
If the course isn't suitable for you for whatever reason, you will be refunded the whole amount of your deposit, including your $150 enrolment interview fee. If you simply don't show up, the $150 enrolment interview fee won't be refunded should you choose not to go ahead for other reasons.
If an emergency happens and you can’t let us know you won’t be able to make it, we’re generous when it matters most, so there are circumstances where this enrolment interview fee will also be refunded, but this is only on a case-by-case basis.
There Are 4 Upgrade Options
The option that's best for you depends on multiple factors, so use the following flow chart to help you determine which option you should look at. If in doubt, our Course Advisors are experts at working this out with you.
Regardless of your choice you'll need to speak to them to book in for your upgrade course option.
You Graduating Is Our No.1 Goal!
This course can be challenging and many of you are doing it because you “have to”, we get it, so we have gone to great lengths to make the learning material as engaging as possible, we also monitor your progress and reach out if we see you’ve stalled so we can support you to keep going. We are there every step of the way!